Point11

Creating your Point11 account

Set up your Point11 account, configure your organization profile, and prepare your workspace for AI discoverability management.

Getting started with Point11 takes less than five minutes. This guide walks through account creation, organization setup, and initial workspace configuration so your team can begin managing AI discoverability immediately.

Creating Your Account

Navigate to app.point11.com and select "Get Started." You can sign up using your corporate email address or authenticate through your organization's SSO provider. Point11 supports SAML 2.0 and OpenID Connect for enterprise single sign-on.

After email verification, you will be prompted to complete your account profile:

  • Full name: Used across the platform for audit trails and team collaboration.
  • Role: Your function within the organization (e.g., Marketing, Engineering, Product, Executive). This helps Point11 tailor the dashboard and default views to your responsibilities.
  • Phone number: Optional. Used only for account recovery and critical platform alerts if enabled.

Setting Up Your Organization

Once your personal account is active, you will create or join an organization. If you are the first person from your company on Point11, select "Create Organization" and provide:

  • Organization name: Your company's legal or brand name. This will appear in reports and across the platform.
  • Industry: Select your primary industry vertical. Point11 uses this to benchmark your AI discoverability against relevant competitors and to configure default monitoring queries.
  • Company size: Helps determine onboarding recommendations and support tier.
  • Primary domain: The main website domain you want to manage. Additional domains can be added later.

If a colleague has already created your organization, they can send you an invitation link. Clicking the link associates your account with the existing organization and assigns you the role they specified.

Organization Roles

Point11 uses role-based access control with three default roles:

  • Owner: Full administrative access including billing, team management, and all platform features. The account creator is automatically assigned this role.
  • Admin: Can manage websites, run audits, configure integrations, and invite team members. Cannot modify billing or delete the organization.
  • Member: Can view dashboards, reports, and audit results. Can edit content recommendations and structured data. Cannot modify organization settings or manage team members.

Custom roles can be configured in Settings > Access Control for organizations on the Enterprise plan.

Configuring Your Workspace

After organization setup, Point11 presents the workspace configuration wizard. This three-step process establishes the foundation for all subsequent platform features:

Step 1: Verify Domain Ownership

Point11 needs to confirm you control the domains you want to manage. Verification options include:

  • DNS TXT record (recommended for primary domains)
  • HTML meta tag
  • File upload to your web root

Step 2: Select Monitoring Channels

Choose which AI platforms to monitor for your brand's discoverability:

  • ChatGPT (OpenAI)
  • Gemini (Google)
  • Perplexity
  • Claude (Anthropic)

All four are enabled by default. You can adjust this later in Settings > Monitoring.

Step 3: Define Competitor Set

Add up to ten competitors for benchmarking. Point11 will track their AI discoverability alongside yours, providing share-of-voice comparisons across all monitored platforms.

Next Steps

With your account created and organization configured, you are ready to connect your first website and run your initial AI audit.

Sources

Connecting your first website

Need help implementing this?

Our team can walk you through the setup.

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