AI Governance
Responsible AI
Building AI that enterprises can trust. Our commitment to transparency, safety, and human oversight guides every product decision.
Core Principles
The foundations of how we build and deploy AI.
Human Oversight
AI augments human decision-making. All AI agent actions are logged, auditable, and reversible. Critical actions require human approval.
Data Privacy
Customer data is never used to train third-party models. Strict multi-tenant data isolation. Enterprise customers control their data lifecycle.
Transparency
Full visibility into what AI agents say, what data they access, and what actions they take. Conversation logs, tool invocations, and decision chains are auditable.
Fairness & Bias Awareness
AI outputs are reviewed as part of every client deployment. Industry-specific content boundaries are configured for regulated verticals like healthcare and financial services.
Security by Design
Enterprise-grade security at every layer. AES-256 encryption, zero-trust architecture, and role-based access controls.
Learn more about securityRegulatory Alignment
Aligned with EU AI Act requirements, NIST AI Risk Management Framework, and ISO/IEC 42001 AI management system standards.
Model Provider Relationships
Point11 partners with leading AI model providers — Anthropic, OpenAI, and Google — through enterprise API agreements. Under these agreements:
- Customer data is never used for model training
- All API calls are encrypted in transit
- Data processing complies with our Data Processing Agreement
Human-in-the-Loop
Point11 builds human oversight into every deployment. AI agents are configured with industry-appropriate content boundaries — healthcare deployments restrict medical advice, financial services deployments limit sensitive disclosures. All AI-generated conversations are logged and available for client review. Responses can be corrected and agent behavior updated in real time.
Continuous Improvement
We continuously monitor, evaluate, and improve AI agent behavior through conversation analytics, quality scoring, and feedback loops. Every deployment includes baseline performance metrics and ongoing evaluation against fairness and accuracy benchmarks.
Learn more about how Point11 protects your enterprise.