Point11
Agents

Chat Agent

Convert website visitors with intelligent chat.

Most website visitors leave without engaging. Live chat requires staffing, chatbots feel robotic, and forms get ignored. An AI chat agent combines the intelligence of your best rep with the availability of software.

How It Works

Train & Brand

Your chat agent learns your products, pricing, objections, and brand voice — then gets embedded on your site with a UI that matches your design system.

Engage & Qualify

The agent engages visitors proactively, answers questions with real product knowledge, and qualifies leads using your scoring criteria.

Route & Convert

Qualified prospects get routed to sales instantly. Unqualified visitors still get helpful answers that build brand trust.

What You Get

Week 1

Chat Agent Prototype

A working chat agent trained on your product catalog, FAQs, and sales playbook — embedded on a staging environment for testing.

Implementation

CRM & Routing Integration

Qualified leads flow directly into your CRM with full conversation context, triggering alerts and assignment rules.

Ongoing

Engagement Analytics

Dashboards tracking chat volume, engagement rates, lead quality scores, and conversion attribution.

More in Agents

Turn Visitors Into Revenue

Deploy an AI chat agent that engages, qualifies, and converts your website traffic around the clock.